Refund & Cancellation Policy

Last updated: 23 October 2026

Our courses are digital products. Full access to the course is given immediately after payment, so purchases cannot be cancelled and are generally non-refundable, except in the cases listed below.

1. When you are eligible for a refund

  • Duplicate payment: you were charged more than once for the same course.
  • Payment debited but no access: money was deducted, but the course was not unlocked and our team could not resolve it within 48 hours of your request.
  • Course withdrawn: we discontinue a course before your access period ends.

2. When a refund is not given

  • Change of mind after purchase, or not having time to watch the course.
  • Partial use of the course, or not completing the course within its validity period.
  • Problems caused by your own device, browser or internet connection.
  • Access suspended because of a breach of our Terms & Conditions (for example, account sharing or recording content).

3. Failed payments

If a payment fails but the amount is deducted from your account, it is normally reversed automatically by your bank or the payment gateway within 5 to 7 working days. If it is not, contact us with the payment details.

4. How to request a refund

Email learning@vakilkaro.com within 7 days of the payment with:

  • Your registered name and mobile number
  • The course name
  • The payment ID (Razorpay or Easebuzz), or a screenshot of the payment
  • The reason for the request

5. Processing

We review each request and reply within 3 working days. Approved refunds are made to the original payment method and normally reach your account within 5 to 7 working days after approval, depending on your bank. Access to the course ends once a refund is issued.

6. Contact

Email learning@vakilkaro.com or call +91 98281 23489.